The GTIA Blog

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By Jennifer Roy / Jun 19, 2025

Building a Strong Technical Team: Why Education & 1:1 Meetings Matter

In the world of IT service providers (ITSPs), your technical team is everything. It is not just a support function; it’s the engine that drives your business forward. As someone who’s led an ITSP through growth and change, I’ve learned that two things make a massive difference: Investing in education and making time for regular one-on-ones.
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By Emily Matzelle / Jun 17, 2025

The Top10 Reasons to Attend ChannelCon 2025

The world is changing and so is our industry. As our business models evolve before our very eyes, the importance of a trusted peer community has never been more paramount. If you are in the IT channel, you need to be at ChannelCon—July 29-31 in Nashville.
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By Paul Stanyer / Jun 16, 2025

ITSP in the Mirror: Do You Manage Your Security the Same You Do Your Clients?

I would guess that the vast majority of ITSP owners are, in fact, accidental entrepreneurs. Falling..

By Scott Campbell / Jun 10, 2025

5 Questions with Jason Slagle: 2025 GTIA Cybersecurity Leadership Award Winner

Jason Slagle really does run an MSP business. But if you forgot, or didn’t even realize, no worries..

By Katherine Gray / Jun 5, 2025

The Strength of Quiet Leadership

In a world that often equates volume with value, it’s all too common to overlook the quiet and..

Top 10 Challenges Facing Technology in 2025

Technology is woven into the very fabric of our daily lives. We use it to shop, work, entertain and..

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Tariffs: What They Mean for the Channel

If you weren’t entirely sure what a tariff was before this year, you most certainly are now...

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Exploring the Technology Buyer's Journey, One Step at a Time

The technology buyer’s journey can be a complex, confusing concept to grasp, but it can also mean..

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From AI to Taxes: What Tech Companies Can Expect from Washington in 2025 and Beyond

The 2024 election brought a new political landscape to Washington. As Republicans won control of..

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5 Questions with TD SYNNEX: 2025 GTIA North America Innovative Distributor Award Winner

When was the last time you told a customer with an IT issue to check their parallel port cable or..

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On the Right Track: People, Resources, Community and Advancement Shape the ChannelCon 2025 Agenda

If there is one thing everyone in the IT channel has in common, it’s our ability to adapt and..

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5 Ethical Issues in Technology to Watch for in 2025

Ethics certainly creates a buzz in the business world. Ethical issues such as how we treat others,..

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Automation as Strategic Differentiation: A Mindset Shift for MSPs

There’s this moment I keep coming back to: I’m standing in my kitchen, stirring tomatoes in the..

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Managing Your Business Amidst Uncertain Economic Times

Between increases in interest rates, energy prices and tariff speculations, no IT channel business..

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5 Questions with Brook Lee: 2025 GTIA AWIT Leadership Award Winner

Advocating for the technology industry is about more than the tech itself, according to Brook Lee...

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CEO Q&A: Dan Wensley Ready to ‘Do More for More’ Leading GTIA

During his 30-year career, Dan Wensley has launched and built award-winning products, communities..

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Cybersecurity to Take Center Stage in Nashville

Cybersecurity is critical to any tech business—so is standing out from the competition. The GTIA..

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Enhance Your Business: Get 1:1 Advice from an Industry Genius

When it comes to analyzing your team’s sales compensation plans, figuring out where your latest..

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Eyes Wide Open: Cybersecurity Lessons for MSPs from an Ethical Hacker

Not to sound apocalyptic, but there is no shortage of threats targeting MSPs. In fact, hackers love..

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A Three-Phase Approach for Social Media Success

In today’s digital landscape MSPs are discovering that social media isn't just for B2C..

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