Resources

GTIA members, download the latest industry thought leadership, guidebooks, research and more from the Global Technology Industry Association (GTIA).


ITSP AI Implementation & Services Guide

Your roadmap to navigating the AI landscape

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5 Phases: Saas Implementation

A five-phase practical workbook

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Third-Party Vendor Management Guidebook

Understand and implementing the TPVM requirements of the GTIA Cybersecurity Trustmark

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IoT Playbook for ITSPs

A guide for ITSPs to build a successful line of IoT business

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Handling Awkward or Difficult Situations at Events

Strategies to navigate uncomfortable situations at professional events

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Essential Database Security Practices for ITSPs

Go beyond network and server security to protect valuable data

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How to Define Corporate Core Values, Vision and Mission

Better define your company’s foundational elements in order to build a strong culture

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Data & AI Guidebook: A Board-Level Blueprint for AI Success

Help leaders ask the right questions, make informed decisions and lead with confidence

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Tabletop Exercises to Build Customer Resilience

A practical framework for ITSPs to simulate real-world cyber incidents

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Advancing Women in Technology Guidebook

A resource to help hire, retain and advance women in technical roles

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Vendor Checklist for Channel Events

Sales and marketing tasks to maximize impact with prospects and customers

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ITSP Checklist for Channel Events

A guide to networking, lead gen and ROI before, during and after a show

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A Glossary of IT Channel Terms

Definitions designed to help educate and empower channel newcomers

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Top AI Use Cases

Practical tips for ITSPs to pursue AI opportunities

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Top IoT Use Cases

Potential IoT use cases for ITSPs

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How to Pick the Best SaaS Channel Partners

From global Systems integrations to VARs, find the best fit for your company

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The Technology Buyer's Journey

A detailed roadmap from business problem to solution adoption

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Creating a Better Business Plan

A guide to setting goals and measuring success

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AI Best Practices for MSPs: Custom LLMs

A step-by-step guide to better content and messaging

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AI Best Practices for MSPs: Usage Policies

How to create personalized AI usage guidelines

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Build a Valuable Business Case for Your Next SaaS Purchase

An MSP exercise in selecting your next SaaS purchase

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Cybersecurity Guidebook for MSPs

Best practices for protecting clients

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Tech Vendor Guidebook

Best practices for successful channel programs

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DEI&B Guidebook

A plan for MSPs and other tech businesses

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MSP Guidebook

Cultivating a culture of process efficiency

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