Resources

Download the latest industry thought leadership, guidebooks, research and more from the Global Technology Industry Association (GTIA).


Creating a Better Business Plan

A guide to setting goals and measuring success

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AI Best Practices for MSPs: Custom LLMs

A step-by-step guide to better content/messaging

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AI Best Practices for MSPs: Usage Policies

How to create personalized AI usage guidelines

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AI Use Cases by Functional Area

Infographic identifies opportunities for MSPs.

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Cybersecurity Guidebook for MSPs

Best practices for protecting clients

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Tech Vendor Guidebook

Best practices for successful channel programs

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DEI&B Guidebook

A plan for MSPs and other tech businesses

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MSP Guidebook

Cultivating a culture of process efficiency

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Research

Exclusive insights, research and trends from the Global Technology Industry Association (GTIA).

State of the Channel 2025

Exclusive insights into channel trends impacting MSPs and tech vendors

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State of the Channel 2025 ASEAN Brief

Insights and channel trends in ASEAN countries

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State of the Channel 2025 ANZ Brief

Exclusive channel research from Australia and New Zealand

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State of the Channel 2025 Benelux Brief

Latest channel insights for Belgium, the Netherlands and Luxembourg

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State of the Channel 2025 Benelux (Dutch)

Laatste kanaalinzichten voor Belgium, Nederland en Luxemburg

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State of the Channel 2025 UK & Ireland Brief

Channel research and trends from the United Kingdom and Ireland

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State of the Channel 2025 DACH Brief (Deutsch)

Einblicke aus Deutschland, Österreich und der Schweiz

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State of the Channel 2025 DACH Brief (English)

Insightful channel research from Germany, Austria and Switzerland.

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IT Industry Outlook 2025

10 trends to watch across the IT channel

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State of the Channel 2024

Market insights impacting IT channel businesses

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State of the Channel 2023

Top channel trends and business challenges

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