Behind every strong technology leader is a story shaped by people, purpose and a few unexpected turns. In this Q&A, Scott Barlow, chief evangelist and global head of community at Sophos and the chair of GTIA’s board of directors, shares how his career in cybersecurity and the MSP ecosystem took shape—from startups and acquisitions to board service and global community leadership.
As part of GTIA’s blog series highlighting our board of directors, we asked Barlow about the role GTIA has played in his growth, why giving back matters, what drives him to help build a stronger, more connected channel and what people may not know about him. Here’s what he had to say.
You’re one of the most-recognized figures in the cybersecurity and MSP ecosystem. Can you talk about your professional journey and how you got to where you are?
I began my career in the channel at Cambridge Technology Partners after graduating from Boston College with an MBA and a Master’s in Geophysics. After two years, I followed a mentor to the vendor side and spent the next five years in startups, several of which were successfully acquired. I then joined Reflexion in 2004; Reflexion was later acquired by Sophos.
Throughout my journey, relationships have been foundational, building trust across partners, teams and communities. Equally important to me is philanthropy and using technology as a force multiplier, expanding access and opportunity for those who need it most.
In what ways has GTIA influenced your career or professional outlook?
GTIA has profoundly shaped both my career and my perspective. What began as vendor membership evolved into meaningful partnerships, trusted friendships and a global network I still rely on to pressure-test ideas, explore routes to market and challenge my thinking. The community elevated my visibility, expanded my opportunities and sharpened my leadership. More importantly, it surrounded me with people who lead with integrity and collaboration. GTIA hasn’t just influenced my professional trajectory—it has made me a better leader and, candidly, a better person.
As the chair of GTIA, what goals are you most passionate about advancing?
I’m passionate about strengthening the channel by bringing together global perspectives to solve real business challenges. GTIA creates value for members of all sizes, from the smallest to the largest ITSPs, to vendors and distributors through practical education, peer collaboration and standards that elevate professionalism. By convening diverse voices across regions and business models, we help members navigate growth, risk and market change more effectively. Finally, strong governance and disciplined stewardship ensure long-term durability. Sustainable organizations don’t just serve today’s members; they build leadership and opportunity for the next generation.
You have served on a number of boards; including GTIA and Creating IT Futures. What motivates you to volunteer your time and expertise?
Leadership carries obligation. I’ve benefited from mentorship, partnership and community throughout my career, and board service is my way of paying that forward. Through the Global Technology Industry Association and previously Creating IT Futures Foundation, I have been committed to advancing workforce development and expanding access to meaningful technology careers. Outside of industry work, philanthropy is deeply personal to me, helping provide resources and opportunity where they’re scarce. When we invest in people, the ripple effects extend far beyond our industry and strengthen entire communities.
Let’s end with something personal—what’s one fun fact most people might not know about you?
Most people don’t know I have a Master’s in Geophysics. As our former CEO once reminded investors, we didn’t have a rocket scientist; we had a rock scientist. Big difference. Fewer launches. More layers. I’m also passionate about hockey and built a backyard rink for nearly a decade. Nothing builds character like flooding your lawn in January in Boston and praying the temperature cooperates. As our esteemed vice chair enjoys reminding audiences, I can still “do the splits,” though it’s increasingly high-risk and fraught with peril. And lastly yes, I unapologetically love dad jokes. They’re sedimentary … the older they get, the more pressure they withstand.
Meet the GTIA Board of Directors! Read the blog series.
