Posts filed under: Managing Your Business (4)

The GTIA Blog

By embracing AI, MSPs can not only revolutionize their offerings but also empower businesses to focus on what truly matters--the uniquely human aspects of creativity, empathy and strategic thinking.

How Do IT Services Providers Build an AI Offering for the SMB Market?

Many people are discussing artificial intelligence (AI) like it is another hype cycle. I think it..

If you want to remain competitive in the industry, it's necessary to adopt some level of risk if you're using AI tools.

Securing AI: A Practical Guide for MSPs

Artificial intelligence (AI) is revolutionizing the way that businesses run, allowing countless..

We asked GTIA leaders and industry experts to share their predictions for the next 12 months on new technologies, workforce trends and economic expectations. Here's what they had to say.

IT Industry Predictions for 2024

It’s an age-old question for MSPs and other tech businesses: Where do I place my bets for the..

The software-as-a-service (SaaS) ecosystem is expanding and evolving. GTIA asked several leaders in the space their thoughts for 2024. Here's what they had to say.

10 SaaS Predictions for 2024

Business applications are in the midst of a massive disruption, a trend that will continue in 2024...

From AI threats (and opportunities) to new regulations and legislation, cybersecurity will be a big topic in 2024. Here's what the experts say you should know.

10 Cybersecurity Predictions for 2024

From artificial intelligence (AI) threats—and opportunities—to new regulations and legislation,..

Forecasts call for the metaverse to continue dramatic growth for years to come. Here are some interesting statistics, facts and answers about what to expect.

Metaverse Statistics for 2024: Facts, Stats, Market Size and Future

Although the metaverse was first mentioned in Neal Stephenson’s fictional novel Snow Crash in 1992..

Strategy and Tactics: The Channel Looks Ahead to 2024

Most of 2023 has been a guessing game about the direction of the global economy. Will stubborn..

Learn how to leverage this military approach to fight cyber wars more effectively.

Tackling Cybersecurity With the OODA Loop Approach

When you work in technology, you have to be familiar with the industry alphabet soup that comes..

Making security an integral part of your organization is the only way to achieve true resilience.

How to Encourage Incident Reporting with Employees

Cyberattacks are attempted once every 39 seconds, according to University of Maryland report—they..

Discover how MSPs can develop an AI strategy to stay ahead of industry trends, gain a competitive edge and position themselves as innovative, forward-thinking service providers.

Developing an AI Strategy: Use Cases, Challenges and Best Practices

Artificial intelligence (AI) is transforming how we interact with technology and how..

Project managers fill a valuable role as the voice of the client to the MSP and the voice of the MSP to the client.

What It's Like to Be an IT Project Manager for a MSP

Wondering if you’ve got what it takes to be a project manager for a managed service provider (MSP)?..

Not everyone has what it takes to work in sales for a MSP, but those who do have lots of reasons to love their job.

What It's Like to Be a Salesperson for a MSP

A great managed services salesperson is one part rainmaker and one part business superhero. A great..

Help your clients build the resilience they need to withstand tough times.

How to Talk to Clients About Risk

No one goes into business with the expectation of having it fail. Despite our aspirations, risk is..

Profitability, prioritization and partner management are keys to improved MSP/vendor business relationships.

3 Ways Tech Vendors Can Improve Collaboration with MSP Partners

About nine of 10 IT firms consider good vendor partnerships either “critical” or “important” to..

The cyber skills gap is a challenge for MSPs--but an opportunity too. Look beyond traditional talent pools, reward development and recognize creativity.

Securing the Future: How MSPs can Close Their Cybersecurity Skills Gap

Data breaches can cause significant financial and reputational damage in our digitally connected..

Customers want providers to have real-time insights into cyber threats encompassing ransomware, social engineering, malware releases and other attacks.

State of Cybersecurity 2024: Filling Skills Gap Should Be Priority for MSPs

Ten days. That’s how long the computer systems were down at MGM Resorts in Las Vegas recently after..

The world needs more cybersecurity specialists - and the pay is good. But that's not why successful cyber pros do the job.

What It's Like To Be a Cybersecurity Specialist for a MSP

Despite the best efforts of antivirus software makers, firewall manufacturers, threat researchers..

Most business don't know what they don't know about cybersecurity. Enter MSPs to the rescue.

Cybersecurity Is a Balancing Act for Customers and a Huge Opportunity for MSPs

Surprisingly, cybersecurity is not always a top priority for end customers—they tend to prioritize..

Triumph Over Adversity: You're Not Alone

In both our work and personal realities, life presents each of us with various challenges, from..

Cybersecurity should be a critical component of every business and using standards and best practices can be a solid a value proposition for MSPs.

10 Reasons MSPs Should Enhance Their Cybersecurity Controls

In today’s digital age, cybersecurity is now a critical component of every business, including..