Posts filed under: Business Management (7)

The GTIA Blog

Project managers fill a valuable role as the voice of the client to the MSP and the voice of the MSP to the client.

What It's Like to Be an IT Project Manager for a MSP

Wondering if you’ve got what it takes to be a project manager for a managed service provider (MSP)?..

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Not everyone has what it takes to work in sales for a MSP, but those who do have lots of reasons to love their job.

What It's Like to Be a Salesperson for a MSP

A great managed services salesperson is one part rainmaker and one part business superhero. A great..

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Get some practical, actionable advice for effective collaboration, finding new opportunities and achieving mutual success.

4 Partnership Tips for Sales Success

When it comes to growing your business things like having a well thought out sales process, a team..

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Learn how you can grow your cybersecurity workforce through upskilling, the importance of hiring the right people and why investing in people is essential.

Upskilling: Building Your Cyber Workforce From Within

In today’s modern world where technology is at the forefront of all that we do, the demand for..

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Learn 3 techniques for applying DEI strategies to shaping high-performing business teams from leaders in tech talent and workforce development

3 DEI Leadership Techniques for Building Dynamic Tech Teams

The business case for embracing diversity, equity and inclusion (DEI) strategies to drive..

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Helping customers understand the critical importance of cybersecurity is an ongoing struggle for MSPs. Hear from a panel of cyber experts on how you can help reframe the way they view cyber threats.

The Struggle Continues: How MSPs Can Get Customers to Understand Cyber Risks

With the introduction of cloud and mobile systems, AI and other technologies, the management of..

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AI and LLMs can have a big impact on business, but there are a lot of unanswered questions too.

The Benefits and Challenges of Using AI: Real World Stories

The influx of artificial intelligence (AI) and large language models (LLMs) is poised to have an..

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GTIA's North America Community introduced a new mentorship program designed to match experienced tech business veterans with those coming behind them.

New Mentor Program Will Assist the Next Generation of Tech Leaders, Innovators

Success in tech—or any industry—is rarely achieved alone. Business leaders and other executives..

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AI is a hot topic in the IT channel today. Find out more about the pros and cons of incorporating AI-powered technologies into your business.

AI and the IT Channel: Sorting Out the Opportunities

Full disclosure: I was tempted to tap ChatGPT to craft this blog article. I didn’t, as it turns..

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Cyber Insurance and Other Legal Tips to Protect Your MSP

When it comes to falling victim to cyberattacks, MSPs are no different to any other business in..

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AI and Machine Learning feed on large amounts of data, and GTIA's AI Council detailed more on how important it is to start with strategy when considering how all facets of data drive your business outcomes.

Understand Your Data Strategy Before You Embrace AI

We have heard statements like “Data is the new oil”, “Data is the lifeblood of any business” etc. ..

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When looking to scale your business shifting your mindset from lead generation to demand generation can make all the difference. Consider these three demand generation strategies to break through the noise and help your business stand out.

3 Creative and Effective Ways to Engage B2B Leads

Most people have the wrong mindset when it comes to their marketing. To drive sustainable and..

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MSPs are smart to look at cybersecurity insurance, but coverage is only as strong as your specific policy. Here are 10 things that MSPs should know to protect themselves and their customers, according to members of the GTIA Information Sharing and Analysis Organization (ISAO) and other cyber insurance experts.

10 Things MSPs Should Know About Cybersecurity Insurance

If there’s one thing that July’s ransomware attack on Kaseya has pointed out, MSPs—and every tech..

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