Posts filed under: Business Management (7)

The GTIA Blog

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5 Real-World Breakthroughs That Helped MSPs Reach the Next Level

After nearly 25 years in the IT channel and hundreds of conversations with MSPs, one thing is..

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Building a Strong Technical Team: Why Education & 1:1 Meetings Matter

In the world of IT service providers (ITSPs), your technical team is everything. It is not just a..

The Strength of Quiet Leadership

In a world that often equates volume with value, it’s all too common to overlook the quiet and..

From AI to Taxes: What Tech Companies Can Expect from Washington in 2025 and Beyond

The 2024 election brought a new political landscape to Washington. As Republicans won control of..

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Managing Your Business Amidst Uncertain Economic Times

Between increases in interest rates, energy prices and tariff speculations, no IT channel business..

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A Three-Phase Approach for Social Media Success

In today’s digital landscape MSPs are discovering that social media isn't just for B2C..

The financial management of cloud operations can be a challenge for MSPs. These 6 core principles can help improve your business.

The Rise of Cloud FinOps: 6 Tips for MSPs to Optimize Their Business Costs

According to Gartner's prediction, "organization spent on public cloud enablement is projected to..

Being proactive and prepared during hurricane season can go a long way to minimizing recovery time and costs. Disaster recovery expert and GTIA member Mike Semel shares some valuable tips and insights.

A Checklist to Prepare for--and Survive--Hurricanes and other Natural Disasters

Hurricane season typically lasts from June 1 through November 30 in the United States, a..

AI features in sales and marketing, cybersecurity and operations/service delivery can help MSPs stand out--if you know how to leverage them.

7 Ways AI Can Add Value to Your MSP Business

MSPs have a wonderful chance to improve their services and provide tremendous value to their..

Problem-solving skills, collaboration and attention to detail are important qualities for cybersecurity success--and that's not all.

No One Is a Cyber Expert: Why Info Sharing is Critical

With the number of incidents on the rise every year, there’s little doubt as to why companies are..

Learn what cyber resilience means, why it's necessary and some obstacles you may face.

How to Build Cyber Resilience

Cyber resilience is a hot topic. The GTIA 2024 State of Cybersecurity report identified risk..

Project managers fill a valuable role as the voice of the client to the MSP and the voice of the MSP to the client.

What It's Like to Be an IT Project Manager for a MSP

Wondering if you’ve got what it takes to be a project manager for a managed service provider (MSP)?..

Not everyone has what it takes to work in sales for a MSP, but those who do have lots of reasons to love their job.

What It's Like to Be a Salesperson for a MSP

A great managed services salesperson is one part rainmaker and one part business superhero. A great..

Get some practical, actionable advice for effective collaboration, finding new opportunities and achieving mutual success.

4 Partnership Tips for Sales Success

When it comes to growing your business things like having a well thought out sales process, a team..

Learn how you can grow your cybersecurity workforce through upskilling, the importance of hiring the right people and why investing in people is essential.

Upskilling: Building Your Cyber Workforce From Within

In today’s modern world where technology is at the forefront of all that we do, the demand for..

Learn 3 techniques for applying DEI strategies to shaping high-performing business teams from leaders in tech talent and workforce development

3 DEI Leadership Techniques for Building Dynamic Tech Teams

The business case for embracing diversity, equity and inclusion (DEI) strategies to drive..

Helping customers understand the critical importance of cybersecurity is an ongoing struggle for MSPs. Hear from a panel of cyber experts on how you can help reframe the way they view cyber threats.

The Struggle Continues: How MSPs Can Get Customers to Understand Cyber Risks

With the introduction of cloud and mobile systems, AI and other technologies, the management of..

AI and LLMs can have a big impact on business, but there are a lot of unanswered questions too.

The Benefits and Challenges of Using AI: Real World Stories

The influx of artificial intelligence (AI) and large language models (LLMs) is poised to have an..

GTIA's North America Community introduced a new mentorship program designed to match experienced tech business veterans with those coming behind them.

New Mentor Program Will Assist the Next Generation of Tech Leaders, Innovators

Success in tech—or any industry—is rarely achieved alone. Business leaders and other executives..

AI is a hot topic in the IT channel today. Find out more about the pros and cons of incorporating AI-powered technologies into your business.

AI and the IT Channel: Sorting Out the Opportunities

Full disclosure: I was tempted to tap ChatGPT to craft this blog article. I didn’t, as it turns..