Posts filed under: Managed Services (3)

The GTIA Blog

Making security an integral part of your organization is the only way to achieve true resilience.

How to Encourage Incident Reporting with Employees

Cyberattacks are attempted once every 39 seconds, according to University of Maryland report—they..

Project managers fill a valuable role as the voice of the client to the MSP and the voice of the MSP to the client.

What It's Like to Be an IT Project Manager for a MSP

Wondering if you’ve got what it takes to be a project manager for a managed service provider (MSP)?..

Not everyone has what it takes to work in sales for a MSP, but those who do have lots of reasons to love their job.

What It's Like to Be a Salesperson for a MSP

A great managed services salesperson is one part rainmaker and one part business superhero. A great..

Help your clients build the resilience they need to withstand tough times.

How to Talk to Clients About Risk

No one goes into business with the expectation of having it fail. Despite our aspirations, risk is..

Profitability, prioritization and partner management are keys to improved MSP/vendor business relationships.

3 Ways Tech Vendors Can Improve Collaboration with MSP Partners

About nine of 10 IT firms consider good vendor partnerships either “critical” or “important” to..

The cyber skills gap is a challenge for MSPs--but an opportunity too. Look beyond traditional talent pools, reward development and recognize creativity.

Securing the Future: How MSPs can Close Their Cybersecurity Skills Gap

Data breaches can cause significant financial and reputational damage in our digitally connected..

Customers want providers to have real-time insights into cyber threats encompassing ransomware, social engineering, malware releases and other attacks.

State of Cybersecurity 2024: Filling Skills Gap Should Be Priority for MSPs

Ten days. That’s how long the computer systems were down at MGM Resorts in Las Vegas recently after..

Most business don't know what they don't know about cybersecurity. Enter MSPs to the rescue.

Cybersecurity Is a Balancing Act for Customers and a Huge Opportunity for MSPs

Surprisingly, cybersecurity is not always a top priority for end customers—they tend to prioritize..

Cybersecurity should be a critical component of every business and using standards and best practices can be a solid a value proposition for MSPs.

10 Reasons MSPs Should Enhance Their Cybersecurity Controls

In today’s digital age, cybersecurity is now a critical component of every business, including..

Compliance is a key component to doing business today, but getting customers to understand it and buy into it can be a challenge for MSPs.

5 Tips to Turn Compliance Into a Revenue Stream for MSPs

Compliance as a service (CaaS) has become an important topic for MSPs today and affects both small..

Learn 7 best practices--and the order for applying them--to foster long-term partnerships that satisfy clients and grow business.

7 Best Practices for MSPs to Build Relationships After Closing the Sale

Many MSPs consider selling the hardest part of building client relationships, but fostering a..

As IT environments get more virtual and more complicated--and customers expect more--MSPs need to ensure they're agile and evolving to meet changing market dynamics.

Cybersecurity, Automation, SaaS Are Key to MSP Success in 2024 and Beyond

We’re nearing the end of 2023, but some MSPs still treat their business like it’s 2013—reluctant to..

Learn 8 elements - and the sequence for implementing them - of a proven digital go-to-market growth strategy for MSPs that aligns marketing and sales

8 Elements for a Winning MSP Growth Formula

Research shows that most technology buyers today fall into the Millennial and Gen Z cohorts and..

Maintaining a healthy talent pipeline is an ongoing challenge for small to medium-sized MSPs. Hear from a panel of industry experts about what it takes to build a strong team and grow your business.

Strategic Workforce Planning for MSPs: Advice from Industry Thought Leaders

For small to medium-sized MSPs, maintaining a healthy talent pipeline is an ongoing and pressing..

Get some practical, actionable advice for effective collaboration, finding new opportunities and achieving mutual success.

4 Partnership Tips for Sales Success

When it comes to growing your business things like having a well thought out sales process, a team..

MSPs across Hawaii are scrambling to help businesses impacted by the Maui wildfires. In some cases, their own lives have been upended too.

Hawaiian Wildfires Are a Reminder for MSPs to Be Ready for Anything

Uli Kirkegaard was working from his home Aug. 8 in Lahaina, on the western shore of Maui, Hawaii,..

Learn how you can grow your cybersecurity workforce through upskilling, the importance of hiring the right people and why investing in people is essential.

Upskilling: Building Your Cyber Workforce From Within

In today’s modern world where technology is at the forefront of all that we do, the demand for..

Turning Failures Into Opportunities That Create New Value Equations

"Companies that fail the fastest, the cheapest and with the most persistence win,” said Matt Lee,..

Helping customers understand the critical importance of cybersecurity is an ongoing struggle for MSPs. Hear from a panel of cyber experts on how you can help reframe the way they view cyber threats.

The Struggle Continues: How MSPs Can Get Customers to Understand Cyber Risks

With the introduction of cloud and mobile systems, AI and other technologies, the management of..

GTIA's North America Community introduced a new mentorship program designed to match experienced tech business veterans with those coming behind them.

New Mentor Program Will Assist the Next Generation of Tech Leaders, Innovators

Success in tech—or any industry—is rarely achieved alone. Business leaders and other executives..