Last week, GTIA On Location brought its cameras to the MSP Show 2026 in London, showcasing the leaders and thinkings shaping the future of managed services, AI and cybersecurity in today’s UK & EMEA IT channel and beyond.
If you didn’t catch the event in person—or want to revisit the insights—you can watch the full GTIA On Location at the MSP Show 2026 playlist on YouTube, featuring interviews, panels and highlight reels.
>>Watch the full playlist here
Below is a roundup of key moments and featured videos worth your time.
What Were MSPs Talking About?
- The shift from MSP to MIP (managed intelligence provider) and what that means for business models
- How AI is automating manual tasks and transforming customer reporting
- Why cybersecurity is no longer optional in an AI-driven landscape
- Taking an outcome-led approach and getting the fundamentals right
- How to talk confidently about AI—even when you're not an AI expert
Featured Videos to Watch
Highlights from MSP Show London
The conversations that mattered most weren't about the latest tools—they were about fundamentals, focus and staying ahead of change. From rethinking how you talk about AI to taking an outcome-led approach in your business, our team, led by James Steel, founder, Digital Steel, caught it all on the ground. Watch the highlights.
The MSP Renaissance: AI, Security & Monetization
AI is reshaping everything—and for MSPs, that means both opportunity and risk. James sits down with Terry Lewis, CEO of RoboShadow, to unpack the biggest themes defining the MSP renaissance right now: From automation and AI-powered reporting to the growing security threats that come with it. Because in today's landscape, security isn't optional and knowing how to keep the bad actors out is exactly where the conversation starts.
AI Isn’t the Future for MSPs—It’s Happening Now
James sits down with Phylip Morgan, SVP of Marketplace & Channel Expansion at Pax8, and Alicia Shephard, UK & Ireland Community Manager at GTIA, to explore the shift from MSP to MIP—managed intelligence provider—and what that transition really looks like on the ground. From where MSPs are in their AI journey to how vendors are adapting to meet the demand, this one gets into the heart of where the channel is heading.
Watch the Full Playlist
These videos are just a sampling of the conversations captured at the MSP Show 2026 in London. The full playlist includes additional interviews, insights from the show floor and real-world perspectives from across the channel ecosystem.
>>Explore the complete GTIA On Location at MSP Show 2026
Keep the Conversation Going
GTIA On Location continues to bring the channel’s most important conversations directly to the community—wherever the industry is gathering next. Subscribe to the GTIA YouTube channel and follow along to stay connected with the voices shaping what’s ahead.
