Linh Phan's Blog Posts

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By Linh Phan / Nov 5, 2026

A New, High Revenue Role for MSPs: The Forward Deployed Engineer (FDE)

What is a forward deployed engineer (FDE) for MSPs? A forward deployed engineer (FDE) is a software engineer who embeds with a client to design, build and optimize workflows across departments and data systems, increasingly using AI. For MSPs, FDEs open a new revenue model that pairs one-time project work with ongoing subscription support. MSPs can build this capability by upskilling their team, hiring or partnering.