Laurence Liew's Blog Posts

Finger touching an AI icon on a screen
By Laurence Liew / Jul 3, 2025

Is AI a Could Have, Should Have or a Need to Have for ITSPs?

AI proficiency has rapidly moved from “could have” to “need to have” for IT service providers (ITSPs) and MSPs. This is not about following a trend—it is about survival and relevance in the evolving technology landscape.