Marketing doesn’t have to be your Achilles’ heel. While many MSP marketers and leaders struggle to create consistent, professional campaigns as they manage their core business, artificial intelligence (AI) has emerged as a game-changing assistant. Follow this checklist of tips from Margee Moore, CEO of Big Orange Marketing, to develop an AI-powered marketing campaign that delivers results without overwhelming your team.
Step 1: Set Your Strategy
Before touching any AI tools, establish clear campaign objectives. Are you launching a new CMMC assessment offering? Looking to penetrate a new industry vertical? Maybe you’re promoting email security awareness? Your specific business goals will guide both your AI prompts and overall strategy.
Having a focused target is essential. One GTIA member found success by timing their campaign around emergency preparedness during hurricane season, demonstrating how specificity drives engagement.
Step 2: Define Your Audience
AI tools like ChatGPT, Microsoft Copilot and Google Gemini excel at helping you create detailed user personas, but they need quality input. Consider your best clients: What was their initial pain point? What industry are they in? What keeps their CEO up at night? Feed these insights to AI to develop messaging that resonates with similar prospects.
Step 3: Develop Your Content
With AI as your creative partner, develop a core message that addresses your audience's needs. Whether it’s a webinar on productivity enhancement or a series on cybersecurity best practices, AI can help refine your value proposition for different platforms while maintaining consistency.
Many MSPs have found success with video content, using tools like Canva Magic Studio, Predis.ai or Runway to transform longer presentations into engaging short-form content. One MSP Moore worked with reported triple the viewership after converting its educational content into brief social media snippets.
Step 4: Build Your Marketing Toolkit
Let AI help you develop a suite of marketing materials that work together. Start with a high-converting landing page, then create variations of ad copy for different platforms. Don’t forget email templates with compelling subject lines. AI can help craft messages that get opened.
Step 5: Incorporate Personal Elements
While AI excels at generating professional content, the most successful campaigns incorporate personal elements. Share stories about your team, showcase your office culture, even feature the office dog. These authentic touches help potential clients know, like, and trust you before they ever make contact.
Remember, even the most sophisticated AI can’t replace genuine human connection. One MSP found its most engaging content came from simple behind-the-scenes videos showing the team’s personality, proving that authenticity still wins in the digital age.
Step 6: Track Your Success
End every campaign with clear calls to action and time-sensitive offers to drive immediate engagement. Track response rates, monitor engagement, and use these insights to refine your approach for the next campaign.
By combining artificial intelligence with authentic human expertise, MSPs can create marketing campaigns that not only reach their target audience but resonate with them on a meaningful level. The result is marketing that feels both professional and personal, driving real business growth without overwhelming your team.
