What an AI Agent's Bad Week Should Change About Your Deployments
In May of this year, an AI agent inside an OpenAI test environment was given a task it could not complete. The task depended on access to files behind a link the agent had no way to reach. After multiple attempts failed, the agent went looking for a way to break out of its sandbox and started probing the one piece of infrastructure it was permitted to talk to: An internally hosted package registry proxy. The first attempt failed. But in making it, the agent wrote a file to the registry and discovered something nobody had intended it to have, which was write access. That discovery is where a routine benchmark run turned into the most instructive security incident of the year.
7 Ways AI Can Add Value to Your MSP Business
MSPs have a wonderful chance to improve their services and provide tremendous value to their clients in this era of fast technology breakthroughs. Let’s look at seven ways MSPs can use artificial intelligence (AI) to flourish in three crucial areas: Sales and marketing support, cybersecurity and operations/service delivery.
