Amanda Scheldt's Blog Posts

Delivering exceptional customer service is all about remembering the role you play in sharing client success--and making great on the promises of service.
By Amanda Scheldt / May 2, 2024

Deliver Better Customer Experiences by Building Brand Super Fans

In today’s fast-paced world, companies of all sizes are looking to scale. They want to drive success in the most effective ways. Client case studies show that customers will stick around when the customer experience is superior and the vendor that they hire is capable of keeping up with their growth.
Learn how to adopt a security mindset from a former FBI cybercrime expert and go from potential victim to victor.
By Amanda Scheldt / Apr 11, 2024

FBI Cybersecurity Tips for MSPs to Safeguard Against Emerging Threats

Cybercrime has increased as the rest of the world adopts technology solutions to run organizations successfully. Many organizations rely on managed service providers (MSPs) to help secure and run their technology. For this reason, MSPs have become a prime target for cybercriminals to exploit.
If you want to remain competitive in the industry, it's necessary to adopt some level of risk if you're using AI tools.
By Amanda Scheldt / Feb 1, 2024

Securing AI: A Practical Guide for MSPs

Artificial intelligence (AI) is revolutionizing the way that businesses run, allowing countless..